The Role

We have an exciting opportunity for an Quality Programme Manager to join our team at University Hospital Wishaw. To support the Director of Quality/Head of Assurance in the planning, management and delivery of a portfolio of Quality projects designed to support delivery of the highest quality health and care services in NHS Lanarkshire through monitoring and using performance, quality and safety data to identify issues that need to be addressed and taking follow up action to improve the quality of the care and services delivered.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

• Educated to MSc level or equivalent training in improvement science or extensive practical experience of supporting implementation of Quality Assurance / Improvement programmes of work.
• Demonstrable experience of managing multiple projects
• Have undertaken a management role in the NHS or equivalent health sector
• Experience of managing teams and evidence of formal management training
• Have broad experience and understanding of the operations of the NHS
• Be able to demonstrate a clear grasp of quality improvement concepts and their practical application in a health care setting
• Have the ability to develop others in Quality Assurance / Improvement methodologies through training, coaching, mentoring and consulting
• Experience of successfully engaging and collaborating with diverse groups of stakeholders in the development and delivery of Quality initiatives
• Ability to work effectively with a range of stakeholders to secure their engagement in Quality Assurance work including:
• Clear, confident and influential communicator, adept at facilitating and training groups
• Effective networking capabilities and an ability to develop and maintain effective positive relationships with key partners
• Have a sound understanding of the challenges and opportunities associated with implementing Quality initiatives and experience of having applied this in practice.
• Knowledge of information gathering, data sources and research methodologies and experience of interpreting and analysing information from a variety of sources
• Have a sound understanding of the benefits in using data and its practical application to bring about improvements in care
• Ability to produce high quality written reports and papers
• Self-aware and authentic – understands and can articulate own strengths, motivations, patterns, needs and limitations. Able to engage in open and honest discussions of own performance and can use feedback constructively to improve performance
• Be experienced in preparing and delivering presentations to a wide range of audiences
• IT literate including ability to use MS Outlook, Word, Excel and PowerPoint
• Ability to operate effectively under pressure and to deliver within tight timescales
• Car driver with a full, valid UK/EU/EEA drivers licence

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

It would be great if you also have

• Evidence of formal management training
• Training in improvement science
• Experience managing multiple projects
• 
  

Contract type

Permanent

Part Time

30 hours

Please note this is a part time post and the salary for this position will be pro-rata.

Location and Working Pattern

This role will be based in Evidence within University Hospital Wishaw.

The working pattern for this role 9-5

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Amanda Minns, Head of Evidence at AM@lanarkshire.scot.nhs.uk

For enquiries regarding the application form or recruitment process, please contact Adnan Saddique, Recruitment Administrator on adnan.saddique@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service

• A minimum of 8 days of public holidays

• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)

• Paid sick leave increasing with length of service

• Occupational health services

• Employee counselling services

• Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

• Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
• For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.