Senior Operations Manager, Artificial General Intelligence Data Services
Cambridge, England, gb
Role: Account Manager (Junior)
Salary: £26,000 - £28,000 + Commission (OTE £30-35k in Year 1)
Location: Hybrid - Chester Office / Home / Client Sites
Are you a relationship-builder with a passion for tech and a commercial mindset? A growing Managed Services Provider with strong ethical values is on the lookout for a proactive Junior Account Manager to join their expanding Sales team.
This company is on an exciting growth journey and prides itself on its people-first culture. They're driven by values, committed to continuous improvement, and focused on delivering real business outcomes for their clients through expert IT services.
What's the role about?
Reporting into the Head of Sales, you'll play a pivotal part in managing and expanding a portfolio of existing clients. Your mission is to foster long-term relationships, identify growth opportunities, and ensure customers are getting maximum value from a full catalogue of IT solutions.
You'll be comfortable working across different levels within a business, translating technical offerings into real-world solutions. The role is hybrid, with a mix of home-based work, office collaboration and client visits, so you'll need to be based within a reasonable commute of Chester.
Key Responsibilities:
- Proactively promote and sell a range of IT services to existing clients.
- Identify renewal opportunities and manage them effectively through the sales cycle.
- Keep ahead of market trends and evolving technology solutions.
- Maintain clear, accurate records including stakeholder data and client documentation.
- Negotiate agreements aligned to pre-set commercial terms.
- Be a trusted advisor, offering expert guidance on services and emerging tech.
- Retain and grow revenue within your client accounts.
- Be a brand ambassador across client engagements, events, and webinars.
- Contribute to a culture of continuous improvement and innovation.
What you'll need to bring:
- Strong organisational skills and the ability to juggle multiple priorities.
- Confident, proactive communication style, both written and verbal.
- High attention to detail, ensuring accuracy and consistency in all client interactions.
- Experience engaging with clients and resolving their needs efficiently.
Preferred Experience:
- Minimum 1 year in a similar client-facing role.
- Background in an MSP or IT services environment.
- Full UK driving licence (for client site visits).
If you match the requirements, please apply for immediate consideration!
Key Skills: Account Manager (IT / MSP), Client Relationship Executive, Client Relationship Manager, Customer Success Manager, Sales Executive (IT Solutions), Business Development Executive, IT Services Consultant, Technical Account Manager, Sales Representative, Client Engagement Manager