Risk & Due Diligence Manager, Risk & Resiliency
London, England, gb
Working in this stunning lifestyle
hotel, your role as the Lifestyle Host is
to ensure that you provide the best first and last impressions that our guests
receive and all important for ensuring they return time and time again.
A genuine passion to give excellent
customer service, greeting our guests on arrival, giving that same hospitality
as you would if you received a guest in your own home – giving a warm welcome,
escorting guests to their rooms, offering them a welcome drink and checking
they have all they need for a comfortable stay.
During those quiet moments during the
day you may be taking reservations over the phone, completing general admin and
giving guests information about the hotel and what services we can offer. You
will have strong organisational skills and be comfortable to multitask with
efficiency and friendless.
And when its time to say goodbye you
ensure that all the correct billing details are in order and wish our guests a
present onward journey.
Customer service experience is
essential and previous Hotel Front Office, Reception experience is desirable. As you are the first
and last impression our guest receive its very important that you are always
friendly, helpful smart and presentable,
Must be available to work flexibility
across a range of shifts from early, mid and late shifts and weekends.
You will have:
o Amazing customer service skills, professional and friendly and
wanted to go above and beyond our guests expectations.
o You will be a team player who supports in all areas to ensure
the guests have everything they need.
o You will have great communication skills and be able to take direction.
o
Professional disposition with
excellent communication and interpersonal skills
Benefits:
o Up to £13.30 ph
o Plus service charge
o 28 days annual (pro rata)
o Cycle to work scheme
o Team and company social
events
o Meals on duty
o Uniform provided
o Excellent discounts across
the Hotel portfolio
o Workplace pension
o Development and ongoing
training
Sound like the ideal role for you?
Apply today!
*All applicants must be able to
demonstrate that they have the Right to Work in the UK to be considered for
this role.