Mobile Team Leader
Exeter, England, gb
Job Description
Purpose
As a Mobile Security Officer, your primary responsibility is to provide top-tier mobile security services across multiple client sites within a designated geographical area. This role involves a range of duties including locks/unlocks, patrols, alarm responses, vacant property inspections, and escort services as directed by the Deputy Branch Manager. Upholding Securitas’ core values of Integrity, Vigilance, and Helpfulness, you will ensure the safety of clients' people, property, and assets, contributing to a safer environment.
Responsibilities
- Mobile Security Services: Perform various mobile security tasks such as locks/unlocks, internal and external patrols, alarm responses, vacant property inspections, and escort services.
- Professionalism: Maintain a professional, polite, and helpful demeanor when interacting with clients, their staff, and Securitas colleagues.
- Shift Management: Receive direction from the Deputy Branch Manager, providing comprehensive shift handovers upon completion.
- Support and Coordination: Assist the control room (Mobile Dispatch) with adhoc requests, ensuring smooth distribution and collation of information for current and upcoming shifts.
- Team Support: Support and communicate effectively with the team throughout the shift, reallocating tasks as necessary to maintain efficiency.
- Uniform and Equipment: Ensure all team members are properly uniformed and equipped, conducting thorough vehicle handovers at the beginning and end of shifts.
- Vehicle and Driving: Drive company vehicles in accordance with the Highway Code, maintaining road safety and upholding the company's professional image.
- Security Protocols: Adhere to key management processes, assignment instructions, and escalation procedures in case of incidents or emergencies.
- Reporting and Compliance: Utilize GRS/SMP systems for accurate reporting, ensuring all data is correctly documented with necessary photos and details.
- Standard Operating Procedures: Follow SOP13 and SOP18 guidelines, as well as understanding and adhering to the driver’s handbook and agreement.
- Team Development: Coach, support, and mentor new and existing employees, contributing to their professional growth within the team.
- Flexibility and Support: Assist neighbouring branches and participate in investigations or other tasks as directed by the Deputy Branch Manager.
- Training: Attend training sessions as required, demonstrating flexibility and commitment to continuous learning.
- Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company.
Qualifications
Essential
- Minimum of 1 year's preferred (but not essential) experience in mobile security.
- Full UK Driving License.
- Valid SIA Frontline Licence.
- Flexibility to work day, night, and weekend shifts.
- Capable of working independently and as part of a team.
- Strong verbal and written communication skills.
- Maintains composure and focus under pressure.
- Client-focused with meticulous attention to detail.
- Committed to delivering service excellence.
- Flexible and adaptable to changing work demands.
- Willingness to attend required training sessions.
- Ability to provide on-the-job training to new team members.
- Demonstrates strategic thinking and effective decision-making skills.
- Must have the right to work in the UK.
- Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period.
- The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.
Additional Information
Competencies
- Ability to follow directions and instructions.
- Effective communication skills at all levels.
- Building relationships and networking.
- Actively listens, consults others, and communicates proactively.
- Demonstrates support and care for team members.
- Upholds principles and values, demonstrating integrity.
- Maintains a smart appearance in company uniform.
- Works well under pressure, consistently achieving goals.
- Ensures high quality and productivity in all tasks.
- Works systematically and methodically.
- Analyzes information accurately for transparent reporting.
- Manages client interactions professionally, fostering development and satisfaction.
Driving Performance
- Takes Ownership
- Expects Excellence
- Delivers Sustainable Results
- Builds High Performing Teams
Developing Yourself & Others
- Is Respectful
- Is Empowering
- Leads by Example
- Gives & Asks for Feedback
Making Our Strategy Happen
- Drives Innovation
- Seeks Opportunities
- Fosters Collaboration
- Values Diverse Perspectives
It’s great to see you’re considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.
Ready to take the next step? Click 'I’m Interested' to submit your CV. Questions? Reach out anytime at Recruitmentenquiries@Securitas.uk.com.
Why Choose Securitas UK?
At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect, transparency, and collaboration.
- Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
- Employee Networks – Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
- Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
- Health & Well-being Programs – Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!