Customer Account Manager - Customer Services

Leyburn, England, gb

Workshop Supervisor

Doncaster

£53,718.00  + Overtime available + company pension scheme

Are you an experienced Workshop Supervisor / Senior Depot Engineer who enjoys working with your customers to solve engineering problems? Do you have the engineering and commercial know-how to effectively represent a global leading brand? If so, you should continue reading…

The Company

You will be joining an organisation synonymous with engineering excellence, developing leading power generation technology solutions for customers in the marine, construction, agricultural, rail and defence sectors (amongst others). A genuine leader in their field, this company provides comprehensive training for the engineers, to reflect the developing and emerging technology in its product range. Customer relationships are key, hence the Team Leader we are looking for will have a clear track record of delivering added value services in client facing roles.

The Ideal Candidate

You will be experienced People Manager and be able to demonstrate effective management within a workshop / depot environment. Experience in both the mechanical and electrical maintenance of Rolling Stock / Diesel Engines and / or Propulsion Systems and associated electrical control technology, ECU’s (Electronic control unit). Qualified to NVQ3 as a minimum you will have demonstrable experience of fault diagnostics and remote diagnostics and conditioning.

Working in the customer location that is a highly safety critical environment, you will be required to undertake pre-employment checks including medicals, drug and alcohol screens

Due to the nature of the role, we welcome applications from the ex-forces personnel, such as RAF, Royal Navy or British Army, or experienced engineers within Marine, Rail, Automotive, HGV or Bus sector. This is a fantastic opportunity to move your career towards the Rail sector!

The Role

As the Workshop Site Supervisor you’ll managing depot engineers who will be carrying out fault diagnostics on modern diesel engines, downloading data, ECU (Electric Control Unit) familiarity. You’ll be providing leadership and direction to ensuring the positive customer relationship is upheld.

Fully product training will be provided.

The Salary

Basic salary of £53718 - Monday to Friday DAYS, 40 hours a week, 25 Days holiday + BH, Attractive pension scheme, private medical and other big company benefits are offered as standard.

If you are passionate about providing exceptional customer service within a Supervisor role and can offer the knowledge and flexibility the role requires, get in touch for immediate interview!

Please note – you must be able to prove eligibility to work in the UK to be considered for this position

Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation