NYU is committed to being a welcoming campus community that reflects and enacts the values of inclusion, diversity, belonging, equity and accessibility that inform academic excellence. We seek candidates who will not only enhance our commitment to these values, but whose experience, competencies, skills, and community engagement efforts contribute to diverse, equitable, inclusive learning and working environments for our students, staff, and faculty.
This is a full-time, permanent post reporting to the Senior Manager for Academic Affairs. The Academic Affairs Coordinator ensures the efficient delivery of the NYU London academic programme and works closely with faculty and staff to coordinate academic class preparation and administration. The Coordinator oversees the Moses Center academic accommodations across NYUL and the support functions associated with it, as well as taking a lead role in the management of the attendance monitoring function.
Principal Accountabilities:
Academic Affairs Support (50%):
Supporting timetable creation in conjunction with senior academic staff
Coordinating data entry of the timetable details into Albert/CLSS in preparation for student registration each semester
Coordinating the production of the class, final exam and Moses Center exam timetables each semester
Coordinating midterm and final grade entry processes with NYUL faculty
Coordinating the Academic Affairs administration contribution for Students of Concern meetings, including tracking casework, liaising with stakeholders, meeting with students, and preparing meeting data.
Coordinating the management of the student attendance records, including entering data and documentation into the attendance management system, monitoring student attendance and faculty submissions, overseeing the backend workflow
Coordinating the NYUL library collection and arranging external library memberships for classes, as required; liaising with Bobst Library staff in New York; key liaison for external library partners
Providing additional administrative support for students taking part in NYUL partnerships with external providers (e.g. RADA)
Organising syllabi collection and administration for all classes
Assisting the Senior Manager for Academic Affairs with data input related to classes, grading, student schedules, etc. on NYU databases and reporting systems
Coordinating academic related information on the NYUL website, NYUL syllabus template, and any NYUL Academic Affairs office publications or correspondence
Assisting with the maintenance of records of grades, class offerings, etc. according to correct procedures; helping to ensure the appropriate maintenance of all records with reference to FERPA, data protection and other legal requirements as required
Assisting with the logistics of faculty meetings and lunches, and on-site functions and meetings as required
Supporting the academic-focused visits for visiting staff and faculty from NYU campuses and other global sites
Playing a key role in all of NYUL’s room allocations and bookings; ensuring up to date knowledge on NYUL’s room bookings system; supporting blended/hybrid classroom teaching, to include Zoom support
Dealing with any other general enquiries and administrative tasks associated with the successful running of the Academic Affairs Department
Contributing to the strategic development of the programme particularly in relation to sustainability, affordability, diversity, equity and inclusion
Other supporting requirements as assigned by line manager or as required by the Director
Class and Faculty Support (25%):
Acting as first point of contact for academic-related faculty enquiries; providing advice and guidance about academic policies and procedures
Liaising with faculty regarding course texts, arranging coursepacks, placing text book orders and coordinating the student book sale; coordinating intersession programme book orders
Supporting faculty with implementing Moses Center accommodations (e.g. extra time on exams)
Assisting faculty with scheduling make-up class sessions
Supporting new faculty recruitment and the induction of new faculty
Support faculty training, and providing ongoing faculty support, with NYU’s learning management system (LMS - currently Brightspace) and other classroom management tools; act as central support for faculty in relation to the attendance system
Student Interfacing Duties (25%):
Operating as point person for The Moses Center at NYUL; coordinating, and advising on, all academic accommodations for students and faculty, and liaising with The Moses Center staff directly; including scheduling extended exam sessions, organizing invigilation, acting as an invigilator, and making arrangements for students with academic accommodations as needed
Leading assistance to students on academic administrative policy matters including Add-Drop, Pass/Fail, etc; liaising with the Office for Global Programs in New York as required
Assist with relevant visa oversight and data collection requirements during orientation, advise students on UKVI related policies as relevant to academic responsibilities, notably attendance monitoring.
Acting as a first point of contact for academic-related student enquiries; providing advice and guidance about academic policies and procedures
Assisting students during the Orientation period, including the book sale.
Qualifications
Required Education
Educated to degree level or equivalent qualification / experience
Required Experience
At least 2 years’ experience in an academic office environment
Required Knowledge, Skills, and Abilities
Strong organisational ability and keen attention to detail
Be willing to work on own initiative with little supervision
Excellent interpersonal and communications skills and comfort working with both students and faculty
Be enthusiastic, pro-active and committed, and enjoy working in a small and friendly team
Computer literate with good knowledge of Microsoft Office suite
Excellent written & oral skills
A demonstrated commitment to promoting a diverse and welcoming environment, as evidenced by prior successful and innovative measures
Preferred Education
Educated to post-graduate level
Preferred Experience, Skills and Abilities
Knowledge and experience of working within an educational organization, especially at HE level
Some knowledge and understanding of US Study Abroad or US Higher Education
Experience of working with PhD or post-graduate students in a supporting function
Additional Information
Candidates must have the unrestricted right to work and live in the UK prior to appointment.
Further benefits include: 28 days annual leave pro rata, USS pension scheme and private medical insurance (optional)
Candidates should advise of any reasonable adjustments needed to participate in the application and interview processes.
NYU London is an equal opportunity employer committed to equity, diversity and social inclusion.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040.
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