Administrator

St Albans, England, gb

We are recruiting for an Administrator to join a friendly, fast-paced, and well-established company based on the outskirts of St Albans.

You will be responsible for the administration of all customer service responsibilities, building relationships with all key clients to ensure a continuation of great service, and keeping in touch with engineers for all scheduled works.

If you have experience in a busy administrative environment and are looking for an opportunity to broaden your skillset in a varied role, this is a great position for you to explore!

Due to the location, you need to be a driver

What’s in it for you:

· Salary: up to £30k

· Hours: 8am–4:30pm or 8.30am-5pm

· A close-knit and supportive team

· 20 days annual leave plus bank holidays

· BUPA private healthcare after 6 months’ probation

· Free parking

Key responsibilities:

· Answer phone calls and emails on the helpdesk and provide assistance to customers

· Build a close working relationship with field colleagues and managers, keeping up to date with client knowledge and activities, and liaise regarding maintenance visits

· Issue all required works for site engineers

· Ensure engineers have logged works and chase for updates

· Check and approve engineer timesheets each week

· Organise specialist visits when required

· Analyse and approve invoices from specialists and sub-contractors

· Deal with any pricing or queries on invoices

· Update all contract files and add buildings on the system

· Ensure Contract Managers are advised of contract’s due to expire and source renewal costs from Specialists

· Issue invoices to clients on monthly/quarterly basis

What the employer is looking for:

· Experience within a similar busy administration/customer service role

· Organised and able to work to deadlines

· Proactive and flexible approach to work

· A-C grade GCSEs including English and Maths - preferred

· Ability to take on extra work and responsibilities when covering staff absences/holiday cover

· Due to the location, a driving license and own car is essential

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