7.5T Driver Customer Delivery Hub Technician

London, England, gb

7.5t Driver
Location: London, NW10 7FW
Pay Rate: £37,374.00
Shift Pattern: 4 on, 4 off (working 2 out of 5 Saturdays)
Shift Times: Starting at 06:00 am or 10:00 am; typical shift length is 10 hours and 15 minutes.

Manpower is recruiting for reliable and professional 7.5t Drivers in the London area, to work for our client on a permanent basis.

Our client is known nationwide for being one of the biggest retailers. You will join their team delivering a wide range of products from furniture, kitchen appliances, sound systems, and TVs directly into customers' homes. You will work as part of a 2-person delivery crew. Once fully trained, you'll also play a key role in coaching and mentoring fellow delivery drivers, sharing your knowledge of home installations and customer service, and setting an example of excellent service.

Key Responsibilities:

  • Be an ambassador for outstanding customer service, prioritizing customer satisfaction.
  • Coach, develop, and support your fellow delivery drivers, ensuring they have the skills and knowledge to excel.
  • Assist with loading deliveries into the lorry, working closely with the warehouse team.
  • Show respect and care for the customer's home, addressing any challenges to find the best solutions.
  • Install products efficiently, providing customers with clear demonstrations of how to use them once installed.

  • Requirements:

  • A valid C1 UK driving licence (with a maximum of 6 points).
  • Valid DCPC and Tachograph card.
  • Previous experience in product installation is beneficial however full training is provided.
  • Experience driving a 7.5-tonne vehicle is preferred.
  • Experience in a customer-facing role.
  • Excellent verbal communication skills, both in person and over the phone.

  • Benefits:

  • After three months, enjoy 25% off, as well as all of our clients partners.
  • Defined contribution pension scheme, where your contributions are matched by the company, and benefit from life assurance.
  • Enjoy between 22-30 days of holiday per year, along with bank holidays and additional time off on Christmas Day.
  • Free hot drinks selected cold drinks, and fruit at work, with subsidised meals available at dining rooms in stores, offices, and distribution sites.
  • Cycle to Work Scheme
  • Buy your train season ticket through the Partnership and spread the cost via your pay. Discounts on bus travel are also available.
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