Would you like to kick start your career in a supportive, collaborative and innovative company? 

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? 

Join our Property & Workplace Team as a Receptionist

We seek a Receptionist who embodies a cheerful demeanour and can create a welcoming first impression for Softcat. A Receptionist is a cultural ‘ambassador' who lives and promotes Softcat values every day. They always offer excellent customer service and create a great place to work or visit for employees and guests alike. This is an onsite role based in our brand new office in Aldgate, central London.

Success. The Softcat Way. 

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.

Welcome our Visitors by demonstrating the Softcat Values

Your main role will be delivering exceptional customer service to our visitors and employees from our reception desk. You will be the first point of contact for any office related matters and assist the Workplace team to ensure a smooth running of the office. You will be required to handle incoming emails, facilitate a busy diary of internal room bookings and vendor visits, as well as arranging collection and distribution of mail and ad hoc courier requests. 

As a Receptionist, you'll be responsible for: 

• Reception Duties - You will be operating from the reception desk and that includes general reception duties, such as front of house, customer, guest and vendor greeting and always ensuring a welcoming reception area.
• Event Support - Assisting local departments and partners with delivering fantastic, engaging, employee focused events. This will include collaboration with our Founders team, Sales and Marketing, Charity team and Workplace peers.
• Stakeholder Management - Support delivery of FM-related operational activities working in partnership with third-party service providers and in-house teams to meet the business and occupancy needs. A trusted team member who develops strong and positive relationships with our employees and key business stakeholders in the office.
• Building Services & Maintenance - Assist the Workplace manager with the delivery of hard services i.e., HVAC, Plumbing, Electrical. Facilitate and undertake ad-hoc daily event requests by local departments. 
• Health, Safety & Environmental - Have knowledge of fire, health and safety, and environmental procedures and support the Workplace team when updates are needed. Ensure Fire Warden, First Aid and Manual Handling lists etc; are up to date and adequate cover is maintained. Ensure signage is correct, compliant, and updated i.e., Fire, maintenance, etc.

We'd love you to have

• Excellent customer service skills
• Highly organised and resourceful
• Good oral and written communication skills
• Ability to handle multiple tasks and prioritise effectively
• Proficient use of Microsoft Office applications.

Work in a way that works for you  

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:  

• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs 

Working with us  

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.  

Join us  

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.  

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ 

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!