Job Introduction

Grounds Maintenance Coordinator

• 40 hours per week
• Monday - Friday
• Up to £14 per hour
• On site Parking
• Opportunities for career development
• Plus our Sodexo employee benefits package 

1. Purpose of the Job

• To ensure that the site is maintained to the standard required by the client.

• To provide supervision and work in conjunction with members of the grounds team, organising and prioritising workloads of a routine nature on a daily/weekly basis as defined by the site Planned Maintenance system.

• Deal promptly with any other/priority works presented by the Sodexo Helpdesk and Internal/External Audits.

• Support and cover waste operative activities during demanding periods and/or absence.

4. Context and Main Issues

• Deliver a consistent level of service within the company's high standards, ensuring adherence to contract specifications and agreed performance, qualitative, and financial targets.

• Comply with Company and statutory regulations regarding safe systems of work, health & safety, hygiene, cleanliness, fire, and COSHH.

• Maintain compliance with QHSE and GxP procedures and legislation, ensuring audit readiness.

• Achieve 100% training compliance and highlight cost savings and innovation opportunities.

• Understand and comply with all relevant QSE legislation and statutory regulations, including client-specific hazards, and ensure staff are trained accordingly.

5. Main Assignments

• Take steps to ensure the security of company and client property and assets under your control.

• Maintain all grounds areas within contract scope to a high standard, including managing weeds, litter, and general soilage.

• Foster good client and colleague relationships and ensure all written communication maintains a professional image.

• Handle customer complaints by escalating them to the line manager when necessary.

• Comply with all Company policies/procedures and client site rules and regulations.

• Organise and manage ad-hoc requests and daily activities efficiently.

• Support and cover waste operative tasks during periods of high demand or absence.

6. Accountabilities

• Supervise and be part of a team to ensure the client site is maintained to the required standard aligned with the Grounds Audit metrics.

• Activities include, but are not limited to:

  • Waste FEL bin collections using a forklift truck (FLT).

  • General waste collections, movements, and processing, including future recycling activities.

  • General porter duties, setting up meeting rooms, and furniture moves.

  • Preparing the site for adverse weather (, sweeping rainwater to drains, snow/ice clearance, and gritting).

  • Cleaning and maintaining the site (, sweeping leaves and debris, regular removal of weeds, moving items to waste, and general cleaning).

  • Provide cover for the Waste Operator during absence.

  • Carry out effluent analysis and report the results in coordination with the Waste Operator.

• Complete routine tasks and daily/weekly duties, as identified with the Manager, adhering to agreed timescales and standards.

• Report to the Manager at specified intervals to update on progress.

• Address reactive site Helpdesk jobs/issues within the agreed SLA/KPIs, ensuring completed job sheets are returned to the Helpdesk team within 48 hours.

• Ensure duties are completed following on-site policies and procedures, including risk assessments, method statements, COSHH, and Quality/GMP requirements.

• Wear full uniform and personal protective equipment (PPE) as specified, including safety shoes, gloves, and overalls.

• Review scheduled tasks and communicate with the Manager to ensure team alignment.

• Use approved products, equipment, and techniques according to health and safety protocols and risk assessments.

• Ensure all duties are performed to specifications, recording and reviewing results as necessary.

• Respond promptly to corrective actions or performance improvements, maintaining good communication with the Manager or GSM.

• Keep equipment and work areas clean, ensuring all tools and materials are stored in designated locations.

• Ensure compliance with relevant policies and procedures and undertake any other reasonable duties as assigned.

• Follow H&S standards and best practices in line with Sodexo/Client policies and procedures.

• Immediately report safety issues or equipment defects to the management team.

• Participate in training procedures and health and safety talks.

• Maintain a helpful and courteous attitude on-site and with colleagues and clients.

7. Person Specification

Essential

• Experience in coordinating multiple work tasks.

• Forklift Truck Licence and experience.

• Understanding of health & safety, risk assessments, and COSHH.

• Ability to complete paperwork accurately and follow written procedures.

• Ability to work without supervision as well as part of a team.

• Willingness and aptitude to be trained in any skill gaps, with a positive approach to learning.

• Self-motivated and flexible approach to the role.

• Strong interpersonal skills and ability to communicate effectively with customers, clients, and staff.

• Good time management and organisational skills.

• Ability to work well under pressure.

Desirable

• GMP knowledge.

• Experience in supervising staff.

• Experience in general site maintenance activities (, porterage, waste collection, cleaning, and adverse weather site preparations).

• Experience working on a manufacturing/industrial site.

• Experience of working as a banksman.

8. Competencies

• Innovation and Change: Provide ideas and efficiency options for continuous improvement.

• Brand Notoriety: Enhance the public image of the brand through excellent service delivery.

• Commercial Awareness: Understand and contribute to the commercial objectives of the organization.

• Employee Engagement: Motivate and engage staff to maintain high levels of performance.

• Learning & Development: Support personal and team development through ongoing training and development.