Transport Supervisor
Cambridge, England, gb
Since 1986, Biocair has established a global reputation as a leading GDP logistics specialist within the pharmaceutical, biotechnology and life sciences sectors. Biocair has built up a unique, client-centric approach by employing scientists in front-line logistics positions and assembling a team of best-in-class industry experts in quality, cold chain and regulatory compliance. Biocair focuses on providing the most comprehensive time-sensitive and temperature-controlled logistics services available whilst delivering flexible, tailored, cost-effective solutions to all its clients. It is committed to delivering complete end-to-end logistics solutions through its 24/7 operation and global network spanning across Europe, Africa, Asia and the Americas.
As the Transport Supervisor you will report to the UK Transport Manager, the main purpose of the role will be to take the lead in key areas, including compliance in transportation arrangements, driver workload management and supervision of subcontractors to ensure Biocair’s service levels are consistently maintained.
The Transport Supervisor is responsible for ensuring the highest quality of service and solutions are provided to both Biocair clients and offices alike. Under guidance from the Transport & Warehouse Manager, you will be required to perform additional tasks to contribute to the delivery of regional strategic and financial objectives.
Responsibilities will include:
- Supervise the Transport Co-ordinator’s driver routes (collections and deliveries) to ensure all collections and deliveries are made on time, and in accordance with either the Working Time Directive or UK/EU regulations.
- Supervise sub-contraction of any collections or deliveries which cannot be performed in-house as and when required, ensuring all necessary costs are added to jobs and proactively manage costs at all times by capturing and challenging suppliers on costs.
- Carry out daily supervision of the drivers within the Cambridge fleet to ensure all tasks are completed on time and in good condition
- Complete regular 1:2:1’s, objective setting and reviews for all drivers, with support from the UK Transport Manager.
- Check timesheets are completed correctly, breaks taken in accordance with either the Working Time Directive or UK/EU regulations.
- Carry out driver de-briefs daily and report any issues to the appropriate person
- Investigate and resolve any day-to-day driver issues, escalating to Transport Manager where necessary.
- Develop and maintain good relationships with outside agencies to ensure that the company complies with all legal requirements and regulations to enhance and safeguard the company’s reputation.
- Liaises with other Biocair departments, offices, suppliers and service partners as necessary to ensure that the desired level of customer service is maintained.
Our company values matter, and guide all that we do each day. The successful candidate will be expected to operate in line with them as we strive to be the provider of choice for specialist logistics solutions to the global scientific community; based on the highest levels of care, expertise and precision; enabling our customers to retain absolute focus on research and development.
In addition, you will demonstrate these key competencies:
- Significant and demonstrable operations experience with a specialist courier and logistics company within the life science and pharmaceutical industries.
- Excellent communicator at all levels, both verbal and written, with a passion for providing customer service excellence.
- Proven ability to work well under time pressure
- International export/customs experience
- Intermediate MS Office skills (Excel, Word, PowerPoint)
In return we offer:
- A salary between £30,000 - £32,000 per annum, depending on experience
- Discretionary annual bonus scheme
- A generous non-contributory pension
- 25 days holiday and the option to buy/sell 5 days
- Life Assurance
- Group Income Protection
- Private Medical Insurance
- Wellness Programme
Please note this is a full time role, 40 hours per week, Monday to Friday, 10:00 to 19:00 the role also includes 1 weekend a month and is offered as 100% onsite from our Sawston Warehouse (CB22 3TJ).
This is a UK based role and the right to live and work in the UK will need to be established during the recruitment process. Please note we are not currently a Home Office visa sponsorship licence holder.
Please note, applications close on Tuesday 29th April 2025
Biocair provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please be aware that we are NOT inviting recruitment agencies to submit candidates for this role and as such any approaches will be rejected. Thank you for your understanding.