General Manager (Maternity Cover)

Cleethorpes, England, gb

The Hampton by Hilton Humberside Airport has 100 bright modern bedrooms, situated right off the A18 just a short walk from Humberside International Airport. We're just 15 minutes from the sprawling Lincolnshire Wolds and Humber Bridge giving access to East Yorkshire.

We are a friendly, helpful, and warm team looking to make your stay as comfortable as possible. There is a spacious lounge area perfect for relaxing after a busy day located on the ground floor alongside a bar serving hot and cold beverages and snacks. In addition, you can order a tasty meal off our lounge menu. Or if you are looking for a more formal dinner than the lounge, our casual Touchdown Bar & Grill restaurant onsite serves a range of classic dishes. There is also an onsite gym for our overnight guests available and a business centre where you can focus on your work.

The Hampton by Hilton Humberside Airport has 100 bright modern bedrooms, situated right off the A18, we're a short walk from Humberside International Airport. Our Touchdown Bar & Grill serves a range of classic dishes and the 24-hour Hub offers snacks. We're half an hour from the sprawling Lincolnshire Wolds.    

What we're looking for:

We are in search of an exceptional General Manager (Maternity Cover) to spearhead our team at the hotel. We desire a leader with an unwavering passion for the hotel's success, someone who thrives on precision and meticulous attention to detail. Your primary focus will be on steering the hotel and team towards peak efficiency, ensuring that every aspect operates seamlessly and upholds the highest standards of excellence.



  • Must embody leaf
    HOSPITALITY’s core attributes of having integrity, being human and being
    transparent.
  • An excellent communicator, with the ability to inspire, lead, captivate and
    motivate a team. High level of emotional intelligence.
  • An ambitious leader able to
    visualise the business advancing and strategic enough to move the hotel
    forward in line with the ever-evolving hospitality industry.
  • GM that balances being
    visible and present within the business, whilst equally working strategically
    on the commercial success of the business.

Generally speaking, this is a traditional General Manager’s position,
reporting into the Group Operations Director. You will attend monthly business
reviews to present the hotel’s performance to key stakeholders. You will have
a management team reporting directly into you and will be a natural leader
with the ability to develop your team professionally.





Example key responsibilities:










  • Driver of regular key meetings within the
    hotel. Such as business reviews, commercial and Town Hall meetings.
  • Line Management and support for hotel’s
    management team. Ongoing mentorship, development, and support for the team.
  • Presence on the floor at key times to
    oversee and observe service.
  • Present to Directors at monthly business
    review meetings. Ensure the Deputy Manager is well equipped to support in this where
    needed.
  • Commercial leader with the ability to
    generate new ideas and routes to market. Exploration and encouragement of
    ideas and suggestions by the team.
  • Working closely with your team to ensure
    accurate financial reporting and management, such as forecasting and
    monitoring cash flow etc.
  • Constant mentorship and coaching with the
    hotel team members. Working to develop their skillset and independence. Providing
    feedback and retraining where needed.
  • Gaining support from the cluster and group
    teams when expertise is needed.
  • Presence within the community and connecting the hotel to its local roots.
  • Drive a culture of cost awareness and consciousness across the hotel.
  • In addition, this role will naturally take a review and ensure all opportunities to maximise profitability are being explored.












Skills and Experience:




  • at least 2+ years previous Hotel General Manager experience.
  • Ideally the candidate is from a
    branded hotel or hospitality environment.

  • Passionate about guests and
    people centred environment.

  • Management experience is essential.
  • The
    confidence and ability to challenge the status quo.
  • Ideally worked within a multi-layered stakeholder environment (brand, owners, management).
  • Excellent commercial awareness and ability to
    lead, coach and develop the team.
  • Sound health and safety knowledge and awareness.
  • Strong financial accumen.
  • Flexible availability, willing to work weekends and present during key periods.
  • Natural company ambassador. Someone that is present within the local community. An excellent networker.

What you'll get in return:




  • Exclusive Team Member discounted stays
    and 50% off F&B across the leaf HOSPITALITY portfolio
  • Access to team member room rates across the global Hilton portfolio 

  • Continuous learning & development
    opportunities 

  • Free access to 24/7 employee assistance
    program 

  • Team member of the month - £100 and Team
    member of the year - £500
  • Competitive
    pay and package including bonus scheme
  • Additional
    annual leave and family leave
  • Additional
    pension contribution


This hotel is managed by leaf HOSPITALITY who is a
hotel management company that has one simple value that underpins everything we
do: be excellent. We work with branded and independent hotels. Our vision is to
be a leader in the market where every member of our team plays a part in
delivering excellent service to our guests, owners, and team members. 



#BeExcellent #BeHuman #HaveIntegrity
#BeEntrepreneurial

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