European Road Freight Coordinator

Langley, England, gb

Our Clients who specialise in Fine Art logistics services, are looking to appoint a European Road Freight Coordinator for their team based in Berkshire. Experience handling Fine Art is essential for this role. On a day-to-day basis, as European Road Freight Coordinator, you will be responsible for coordinating and managing the export/import processes for road freight shipments, as well as profitability of the European transport operations. European Road Freight Coordinator duties include: Planning and coordinating transport routes and daily schedules for Europe for the fleet, ensuring that the transportation is cost efficient and profitable Ensuring effective management in arranging customer collections, packing services and deliveries Working with customers and office staff, planning routes and scheduling delivery times, co-ordinating the drivers, agency drivers and vehicles for work Coordinating with customs for clearance and managing customs entry exceptions Managing EU airfreight and EU road courier shipments Investigating and resolving client/supplier problems and complaints Co-ordinating all aspects of shipping fine art and antiques from one destination to another Liaising with overseas agents, private collectors galleries, auction houses, artists, transport companies etc. Communicating with clients, guiding them through the process of shipping their art/artefacts from different locations Quoting and coordinating both domestic and international shipments Arranging customer collections and deliveries, which may also include the arranging of specialist packing services Preparing, booking and processing all documentation involved in transportation Efficiently handling paperwork including bills of lading, labelling, timesheets and detailed condition reports with photos, customs clearance and advising the customer of any required payments due Invoicing: ensuring invoices are produced on time, month to month or in advance as the job file requires Preparing operational reports detailing all work done and comprehensive record keeping, including on our freight management system Produce a cost analysis and reports of jobs and European truck runs Communicating with sales and operations team throughout the day We're keen to speak to people who have a proven track record and knowledge of domestic and European transport operations and planning, with in depth knowledge of current EU customs procedures including paperwork requirements, and EU transport legislation. You will need to have good geographical knowledge and have experience in dealing with high end clients and goods. You'll be commercially focused and organised by nature. You will be a proficient Microsoft Office user with excellent attention to detail skills, as well as being a confident communicator and have strong interpersonal skills.