Operations Manager

Bournemouth, England, gb

Who are we? A warm welcome and a smile awaits you at this modern & stylish Holiday Inn Hotel, Bournemouth, centrally situated and within easy walking distance of Bournemouth Beach and town centre. Offering an on-site fitness centre, lunch and dinner from a wide selection at the on-site Restaurant where kids under 13 eat free, and the opportunity to relax with a drink or light bite to eat in the Lounge, Bar or on the Terrace: This hotel is a constant hive of activity and we re looking to recruit a hands-on Operations Manager who can drive first class strategic operations on site. Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,500 hotels and resorts across the world. What is in it for you? As part of the Aimbridge team, you will have access to a suite of benefits that include Hotel discounts portfolio wide Staff rates and up to 50% discount on food & beverage and spa First class training and leading development program Wagestream Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 24/7 access to our employee assistance programme Career and lifestyle breaks Allowing you to take time off for key life events. Competitive Salary and bonus structure A day in the life of As Operations Manager, you ll be the lead driver of operational excellence across the customer journey at the hotel. Working as a hands on leader from check in to breakfast, you ll be working to ensure brand standards are exceeded and customer satisfaction is at the forefront of everything you do. You ll work flexibly across the week driving key metrics amongst the HOD team, working back-to-back with the General Manager to ensure there s management for across all shifts and deputising in the General Managers absence. As such, this role offers a fantastic senior step forward for those with one eye on a General Manager position in their future career. Whilst mostly working as a hands-on operator on throughout the working day, you ll also collate rota s and ensure workforce plans are created to ensure the hotel is ready for any eventuality. You ll be able to utilise your experience in food and beverage to level up the daily guest experience. What do we need from you? To be successful in this role, the ideal candidate will have previous hotel experience with a strong background in the Food and Beverage department. We re keen to speak to flexible, experience hospitality managers who are ready to be hands on and drive a first class guest experience.