Network Response Technician

West Midlands, England, gb

Department: Network Control Salary (£): £, + shift allowance and potential for overtime Network Response Technician Our people are what makes Severn Trent a truly exciting and inclusive place to work. We re a team of over , people with a purpose to deliver one of life s essentials, and we do it all while thriving in our unique culture. We re a growing, Midlands based FTSE plc and welcome people from all walks of life, celebrating their individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities we represent. It s an exciting time to join, as we have a huge ambition to deliver bigger and better than ever before over our next -year regulatory period. If you re seeking an exciting and thoroughly rewarding career in Operations, Severn Trent is the place to be. EVERYTHING YOU NEED TO KNOW We have an exciting new opportunity to join our team as a Network Response Technician with no experienced required to apply. This brand-new team will be part of a growing operational team with a real sense of family, that is ready to welcome and train some new recruits with open arms. This hands-on team is equivalent to the Severn Trent 'Emergency Services who work /, days a year and are always ready to deploy and respond to no supply calls when they come in. As part of the Network Response Team, a typical day involves being prepared and ready for deployment anywhere within the Severn Trent area. You ll need to demonstrate flexibility by driving a range of vehicles from xs to articulated tankers (don t worry if you haven t got an HGV driving license, we ll train you up!). The team s primary goal is to restore supply to customers within hours of customers going off water supply. We achieve this through two main methods, the first is network injection, where we inject directly into the water pipes. The second method is through a reservoir hatch injection to make sure our reservoir remains full of water for customers to stay on supply. You ll be provided with excellent training to enable you to excel and successfully operate industry leading equipment, with the added bonus of being supported by a brilliant and supportive team. This role gives you the opportunity to create an excellent career path with your Class & Class driving courses included in your progression path. This is a / role, working a shift pattern, covering days a year. Like we ve said, if you haven t got any relevant experience don t worry, we can help with that. We ll give you all the training, guidance and support you need. WHAT YOU LL BRING TO THE ROLE All you ll need is a driver s license as part of the job will be moving water around our network to restore our customers water supplies. And of course, you ll need to think on your feet, enjoy problem solving, and are happy to get stuck in in this brilliant hands-on role. You ll also need to be happy to engage with customers, as you ll be at the heart of our communities when they need us most. The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. WHAT S IN IT FOR YOU Working here isn t just a job. You can build a career at Severn Trent, and we ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we ll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you ll get being part of the Seven Trent family: Salary of £, + shift allowance and potential for overtime Short notice call outs (hrs or less) will receive a £ bonus call out fee days holiday Annual bonus scheme (of up to £, per annum based on company performance) Leading pension scheme we will double your contribution (up to % when you contribute Sharesave the chance to buy Severn Trent Plc shares at a discounted rate Dedicated training and development with our Academy Electric vehicle scheme and retail offers Family friendly policies We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we d love to talk to you. There really is something for everyone here.