Our L&D team has an opportunity available for a L&D Manager based in Durham and Scarborough.
This role will be office based in our Durham office and will occasionally involve store visits in Durham and Scarborough.
We will consider 1 day hybrid.
What will my role look like?
Working closely with the operational teams, you will champion training and development within Cooplands, by identifying, designing and facilitating appropriate development solutions. Your role is to be proactive to help the business to create a learning culture and approach which will support our strategy. You will lead the Retail L&D Team, develop meaningful relationships with colleagues and influence activity by using data, reports and evidence.
Role Duties:
Building relationships with Retail teams, identifying where focus is needed, anticipating and pre-empting needs, leading and coordinating training and development activities
Developing and implementing tools for the Retail Development Programme, including induction, skills development and succession pathways for progression
Developing and maintaining a process to ensure essential training, including Health & Safety, Food Safety and Allergy Awareness, is completed
Updating and maintaining training records for all colleagues, providing regular MI, reports to key stakeholders about completion rates, risks and activity to ensure compliance levels are maintained
Supporting the Personal Development Review (PDR) process, to ensure meaningful conversations, SMART development plans and learning needs analysis is completed, with interventions to address key needs and themes
Working collaboratively with Line Managers to retain talent by developing a pipeline for internal progression
Pro-active in supporting team development for new store openings and re-fits
Providing onsite support and coaching to improve capability, championing training and development throughout Cooplands
Participating in relevant projects, leading and championing as appropriate
Keeping up to date with external trends and L&D best practice
Candidate Requirements
Minimum 5+ years L&D experience
Experience of operating in a multi-site business
Passionate and motivated to develop people skills
Ability to adapt communication and training styles to include remote, virtual, 1:1 and team learning
IT literate – excel, PPT, word, SAP Success Factors, e-learning
Driver’s licence
Flexibility with working hours and willing to travel to different locations
What’s in it for me?
To show our appreciation for your hard work, we have a range of benefits you can take advantage of
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