Fleet Manager

Longford, England, gb

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

Fleet Manager (Fixed-term contract)

Flight Operations Fleet Managers are responsible for achieving a safe and efficient flying operation through effective and dynamic people policy management and support. This key role combines providing meaningful support to flight crew alongside the opportunity to work on exciting engagement initiatives, influence policy management and application and embrace technology and continuous improvement within the department. 
This is a fast moving, exciting role within an operational area where no two days are the same, flexibility, adaptability and resilience are key.
If you have experience of people and policy management and the drive to really make a difference in a complex and unique operational environment, then we want to hear from you!

What you’ll do:

  • Effective management of corporate employment and departmental policies which relate to Flight Crew.​
  • Application of the Absence Management Policy for Flight Crew, especially those who are long term sick and grounded from flying.. ​
  • Management of the Flight Crew fitness to operate processes as necessary. Act with a ‘safety first’ mentality at all times. ​
  • Responsible for the monthly Fleet CAP management to include accurate recording and the special leave budget. ​
  • Manage and record Right to Request part-time applications and Special Leave requests from Flight Crew. ​
  • Act as the main interface between the LHR pilot community and the fleet teams for all people related matters. ​
  • Support the Pilot Line Managers as required in engagement and recognition of the pilot community.
  • Management of the provision of Flight Crew meals. Identify reporting trends and liaise with Catering and BALPA to ensure speedy and effective resolution. ​​

    • What you’ll bring to British Airways:

  • Excellent interpersonal and relationship building skills, demonstrating stature and credibility.​
  • Excellent communication skills (both written and verbal).​
  • Demonstrates an awareness of wellbeing, diversity and inclusion issues and where to direct colleagues for support.​
  • Strong decision making and problem-solving skills in an operational area with clear and sound outcomes.​
  • Able to manage ambiguous situations and apply judgement in policy application. ​
  • Able to deliver under pressure and to tight timescales..​
  • Flexible approach with the ability to deal with multiple issues at one time.​

    • Your experience:

  • Decision making is critical, as I have to think on the spot​.
  • Policy and / or people management experience desirable but not essential.
  • I’m a born problem solver and am seen as an expert in processes and procedures​.
  • I have operational experience, people management and great coaching skills. ​
  • Knowledge of Flight Operations desirable but not essential.​
  • Proficient in the use of computer systems, such as Excel and Word​

    • What we offer:

    We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

    From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

    At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

    We never stand still, and we don’t expect our people to either.

    Inclusion & Diversity

    At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

    Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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