Field Account Manager

Sittingbourne, England, gb

About the role

:

Responsible for the maintenance and growth of a portfolio of customers within a set geographical location. Being fully compliant with all internal systems and maintain all customer records within our CRM.

  • Accountable for the performance of a portfolio or customers base revenue to achieve
  • quarterly targets
  • Maintain all portfolio customers, ensuring they continue to trade with DHL eCommerce UK
  • through regular review meetings
  • Increase share of wallet from existing customer base through the development of all product lines – Domestic, International and Returns
  • Ensure all customer contact is logged and updated within our Salesforce CRM system,
  • including customer call, visits, opportunities and at-risk accounts
  • Work alongside our other sales channels to perform thorough handovers when required
  • Responsible for supporting with all yield management projects to deliver improved customer margin GPI and margin improvements
  • Provide timely and accurate customer revenue and volume forecasts
  • Ensure customer adhere to agreed volume levels and take a proactive approach to monitor
  • Maintain strong relationships with all departments within DHL eCommerce UK
  • The ideal candidate will have:

  • Strong presentation skills
  • The ability to work under pressure and achieve set deadlines
  • Good analytical skills, specifically in the pre-processing of data
  • Excellent Microsoft Excel skills
  • Excellent planning and organisational skills
  • Competency in using our operating systems
  • Fully competent with our IT systems and product offering
  • A good understanding of all DHL eCommerce UK Health and Safety requirements
  • A full UK Driving Licence
  • Self-motivation with proven ability to manage customers and opportunities within a large geographical area
  • What about career development?

    We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce.

    Top Salaries! Full and part time.
    SITTINGBOURNE
    Visit Workcircle UK for the widest selection of top UK jobs
    KENT
    Business Development Manager Opportunity in Kent! Drive growth with your knowledge of the crane and construction plant sectors! Are you a driven Sales Manager with a passion for the heavy machinery industry? This is your chance to make a significant impact as a Business Developm
    IQVIA
    KENT, ENGLAND, GB
    Are you an ambitious and results-driven sales professional with a passion for making a real impact? Do you thrive in dynamic environments and excel at building relationships? If so, we invite you to be part of our team at IQVIA, a global leader in healthcare analytics and technol
    Church & Dwight
    FOLKESTONE, ENGLAND, GB
    Job Description A collective energy and ambition. A place where you can make a real difference. We re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collabor
    First Recruitment Services
    HAYWARDS HEATH, GB
    We are very pleased to be partnered with our very successful, expanding and professional client as they seek to recruit a full time Sales and Account Manager to join their team on a permanent basis, due to strong business growth levels. This is an excellent opportunity to join a
    Dahua UK & Ireland
    MAIDENHEAD, ENGLAND, UNITED KINGDOM
    Job Title : Sales Account Manager Mandarin Speaking Industry : Security and Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Da