System Engineer
London, England, gb
Would you like to help implement innovative cloud computing solutions and solve the most complex technical problems? Are you excited by the prospect of building and running the world's largest cloud computing infrastructure to provide a better world for future generations?
Amazon Web Services (AWS) builds and operates some of the largest internet infrastructure on the planet; providing companies of all sizes with an infrastructure web services platform in the cloud. With AWS, customers provision compute power, storage, database, and other cloud resources as their business demands them. To meet the growing demand for AWS Services around the globe, we need exceptionally motivated people who are driven by learning and innovation.
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
If you join us you’ll be part of a world-class team in a dynamic environment that has the entrepreneurial feel of a start-up. As a member of the team providing EC2 services you will be delivering foundational capability that benefits all customers!
This is an opportunity to operate and engineer systems on a massive scale, and to gain world class experience in cloud computing. You'll be surrounded by people who are passionate about cloud computing, believe that first class service is critical to customer success, and are committed to improvement.
Top reasons to join our team:
• Be a catalyst to deliver a truly disruptive products that are growing rapidly
• Solve unique and first-order problems at massive-scale across many AWS Services
• Learn how to build and operate distributed systems at massive scale
• Build and influence the tools and utilities that are part of the AWS fleet running our internal services
Key job responsibilities
Amazon has a collaborative, purposeful and enthusiastic environment where we “Work Hard, Have Fun, Make History.” On a typical day engineers will focus on operational stability, dive deep into understanding the root cause as well as driving mitigations for customer issues, investigate why a metric is trending the wrong way and consult with peers at Amazon. We own our services and believe in making out-of-hours support as painless as possible. To achieve this, we implement Operational Excellence best practices and commit to deliver proactively.
Some of these key responsibilities are:
* Collaborating with multiple development teams to reliably deliver AWS services into production environments.
* Creating and improving processes for releasing, monitoring, and patching services.
* Identifying issues and driving solutions to ensure rock-solid stability and performance.
A day in the life
Our Systems Engineering roles help engineers develop a broad range of skills. They utilise their Linux skills to solve problems and deliver innovative solutions, keep software up-to-date and provide data and metrics that help manage the capacity and efficiency of our services. They draw on their systems knowledge to identity and troubleshoot systems related issues. They communicate clearly and collaborate with others to deliver results. They are self-starters, comfortable dealing with ambiguity and change. They are customer-obsessed, always looking to understand customer pain points and find resolutions quickly and completely.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
BASIC QUALIFICATIONS
Bachelor’s Degree in Systems Engineering, Computer Science or related field, or relevant work experienceWorking knowledge of Linux system administration
Experience of systems automation using BASH, Python, Perl, etc
Experience of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
Good troubleshooting skills at all levels, from application to network to host
PREFERRED QUALIFICATIONS
Exposure to cloud computing concepts and design considerationsExperience in a production environment
Experience of monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)