ZCL Commercial Lead (Energy Experts)

Glasgow, Scotland, gb

ZCL Commercial Lead (Energy Experts)

Role OVO-View

Location: Hub based! Bristol, London or Glasgow

But you have the flexibility to work wherever suits you best

Team: Zero Carbon Living 

Salary banding: £65,000 - £75,000

Experience: Experienced

Working pattern: Full-Time

Reporting to: Director, Home Energy Management 

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Making us famous 

Top 3 qualities for this role: Growth orientated, strategy to action, 

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

We’ve made good progress on the UK’s path to net zero. But we can do better. Research shows that 100% renewable energy tariffs aren't actually making the grid greener. We have to go further. We need to save energy, use power at smarter times of the day and look at other ways to help our customers reduce their carbon footprint.

That’s where our Zero Carbon Living (ZCL) business comes in. To become the UK’s decarbonisation partner, ZCL will be the key driver in everything we do over and above our energy offer. 

We’re forming, incubating and growing new ideas that will change the way our customers consume energy. We’ll look at everything on their decarbonisation journey - from home and heating, to transport, solar and battery. We’ll work like a start up- using our entrepreneurial, OVO Way spirit to drive us forward. And we’ll be flexible about how we do it - trying new things, growing the ones that work and learning new, green skills as we go.

This role in a nutshell:

Sat within our growing ZCL team, the Energy Expert Lead will develop and scale our flagship Energy Expert proposition that drives expert advice, education and fulfilment options to improve customers’ home efficiency (e.g. insulation, heating, solar PV).

We believe that in order to decarbonise customers' homes, we need to take them on a journey, providing the most impactful and affordable products for each customer, whilst recognising that each person's journey is different. This could be through building improvements and hardware installation, or software innovations that support customers to reduce energy consumption, and intelligently heat/power their homes whilst reducing energy bills.

The role is responsible for shaping our long-term Energy Expert business plan, and has full P&L accountability - owning the proposition, commercials, strategic direction and go to market plan. You’ll also have accountability for running the DEA (domestic energy advisor) teams, ensuring that the digital and in-home proposition is engaging and offers great value to our customers.

We expect the Energy Experts proposition to significantly scale in span and complexity, and the role will evolve to reflect this.

Your key outcomes will be:

The role holder will scale, digitise and lead our in-home proposition development, covering the Energy Expert demand generation, booking experience, in-home visit, the evolution of our ‘Home Health Report’ and post-visit communication strategy to support customers on their decarbonisation journey

You’ll be a successful ZCL Commercial Lead (Energy Experts) here at OVO if you…

Elevator pitch

In the words of the team, you should leave your current role for this one because….

You have the opportunity to help decarbonise our planet, one ASHP at a time!

Let’s talk about what’s in it for you

We’ll pay you between £65,000 - £75,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.