Tool Hire Customer Apprentice
Gloucester, England, gb
Joining our friendly and hardworking family as a Hire Branch Apprentice, you'll be on the front line dealing with our customers that have any queries or orders relating to tool hire. As part of the branch team, you will play a vital role in our continued success, providing a first class service. You will need to be hands on and people focused to be successful for this role.
What will I be doing?
Our Gloucester branch is a busy one! Over 20 colleagues in the team, we have a Benchmarx showroom, a fleet of 4 HGV vehicles and of course a Tool Hire team, currently 3 strong, this apprentice will bring the team to 4.
Not one day is the same as the next in TP branch life, but here are a few pointers:
Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.
You will have a mixture of internal and external work, ranging from testing tools and taking orders inside, to being outside with customers loading vehicles or even delivering their goods
Full training is provided in order to test and know how to use and give advice on our hire items
Will be assisting the driver (and one day driving*) on the tool hire vehicle to strengthen your knowledge of our business on this management course by really getting to see all aspects of the business
Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment.
*Driving licence is preferred, ideally held for a minimum of 12 months.
This role is full time, 44.5 hours per week, alternate Saturday mornings.
Training on offer:
As part of your role you will enrol onto a 12 month programme, you will gain a Level 2 Hire Controller qualification. All of your learning is “on the job”, Travis Perkins values a work-life balance and there is no need for you to complete any of your work “out of hours”. The training consists of a number of modules and you will have a dedicated coach that will guide you throughout, as well as being supported by your line manager.Just remember you are never too old to start a Development Programme. Once your development programme is completed you will remain a valued member of the team.
Not only will you gain a qualification off the back of this programme, but Travis Perkins have a tonne of benefits too:
22 days annual leave, pension, bonus and staff discount (Including 20% off at Toolstation!)
Discounts at various retailers including Currys, Tesco, Boots, John Lewis + many more!
Travis Perkins is part of the Travis Perkins plc group. Our group has a number of different businesses under its umbrella meaning plenty of opportunity for internal movement and progression, it’s strongly encouraged here
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
*Applications currently open to candidates aged 18+
You be you, it makes us, us
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