Customer Service Advisor
Coleshill, England, gb
Customer Service Advisor
Posted on June 13th, 2024 by
Coleshill
£23, per annum
Type of Job: Permanent
If you are a motivated individual who thrives in a customer-centric environment, we encourage you to apply for this exciting opportunity.
Join our client DHL at Hams Hall DHL and be part of a team that values excellence in customer service and professional growth.
Competitive rate of £ per hour.
Flexibility is a must for this role as there are varying start and finish times.
Monday to Friday-
1 - 0700 - 1530
2 - 0730 - 1600
3 - 0800 - 1630
4 - 0830 - 1700
5 - 0900 - 1730
6 - 0930 - 1800
This will be on a rota.
One-hour break, two 15-minute unpaid breaks, and one 30-minute paid break.
Your Time at Work
As a Customer Experience Executive, you will be responsible for managing and handling customer service queries across various communication channels for a range of contracts within the drinks industry.
Your primary goal will be to provide timely and effective solutions to customer issues, ensuring high levels of customer satisfaction.
You will work closely with key contacts within our network to resolve queries and represent the company as a paragon of excellent customer service.
Bank holidays are worked as normal for this role, which results in 30 days of annual leave.
Our Perfect Worker
Our perfect Customer Service Advisor will have the below skills-
- Strong communication skills, both written and verbal.
- Computer literate and comfortable with using various software tools.
- Graduates or 6th-form leavers are welcome to apply.
- Customer service experience is beneficial but not mandatory.
Key Information and Benefits
Benefits:
- Competitive salary of £23,795 (approximately £ per hour).
- Opportunities for career progression within the company.
- Engaging and inclusive working environment.
- Monthly social events to foster team camaraderie.
- Employee welfare and support, including an onsite gym which is under construction.
If the above sounds like your ideal next role, then we would love to hear from you. Please apply directly through the advert.
About Staffline
Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you.
We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you.
Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer.