Administration Assistant

Antrim, Northern Ireland, gb

Job Description

Administration Assistant

Happy Jobs NI, are delighted to be exclusively representing our client Innovate on the appointment of an Administration Assistant to join their growing team. If you are seeking a change in your current role or an opportunity to return to the office with flexibility around family life? Look no further this could be the perfect role for you.

About Innovate: Established in 2012, Innovate has been a leading provider for Contractors and Surveyors in N. Ireland, Ireland, and the UK. With a strong focus on survey equipment supplies, Innovate has expanded to offer end-to-end solutions for the architectural, engineering, and construction communities.

Employment Type: Monday to Friday, FT/PT hours available - Hours negotiable to suit the candidate.

Salary:Negotiable depending on experience & hours

Location: Antrim, just 20 minutes outside of Belfast City Centre.

Role Overview: As Innovate continues to grow, they are seeking an experienced Administration Assistant for their Antrim-based office. This dynamic role requires a strong administrator with excellent customer care skills, demonstrable business support experience, and a keen eye for detail. The successful candidate will play a crucial role in managing administrative and clerical tasks to support Innovate's day-to-day business needs.

Key Responsibilities:

  • Front-desk coverage, managing the phone system, screening calls, and directing them appropriately.
  • Follow up on queries in a timely manner.
  • Provide direct support to senior managerial staff, including note-taking, email updates, and calls.
  • Organize and schedule appointments and meetings.
  • Build and maintain relationships with customers via phone, email, and in person.
  • Assist in the preparation of reports.
  • Update and maintain office policies and procedures.
  • Develop and maintain a filing system.
  • Update bespoke CRM with contact lists.
  • Coordinate courier labels for deliveries, track parcel progress, and provide updates to relevant parties.
  • Perform general administrative tasks such as photocopying, scanning, filing, archiving, and shredding documents.

    • Essential Criteria:

  • Strong desire for the role, willingness to learn and grow with the company.
  • 1-2 years of experience in a busy office.
  • Strong IT skills, including Microsoft suite.
  • Ability to work on own initiative.
  • Excellent telephone manner with strong communication and interpersonal skills.

    • Desirable Skills:

  • Sound administration skills with an understanding of the importance of paperwork.
  • Proven experience as an Administrative Assistant.
  • Outgoing, professional 'can-do' attitude.
  • Superb written and verbal communication skills.
  • Strong time-management skills, ability to multitask and prioritize workload.
  • Aptitude for learning new software and systems.
  • Proficiency in MS Office; Word, Excel, Outlook, PowerPoint.
  • Strong organizational skills.

    • Benefits:

  • On-site parking.
  • Coffee machine/kitchen in the office for a relaxed lunch/break area.
  • Rewards for reaching targets & progression opportunities.

    • Interviews:

    Interviews are scheduled to take place on the 19th January between 10am – 2pm

    Application Deadline: 13:00 pm on Friday, 12th January 2024.

    You could be right for this Administration Assistant role if you've previously worked as any of the following: Office Administrator, Executive Assistant, Administrative Coordinator, Office Manager, Administrative Specialist, Business Support Associate, Administrative Secretary, Clerical Support Officer, Operations Assistant, Office Support Specialist, Project Administrator or Administrative Coordinator

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