General Manager

Liverpool, England, gb

JOB DESCRIPTION

Position: General Manager
Location: Liverpool
Grade: RCS H
Contract Type: Permanent (Full-Time)
Closing Date: Wednesday 17th July 2024

While logistics is at the heart of what we do, it's our incredible team that truly makes us shine. With a global workforce spanning over 500,000 members across 220 countries, we've assembled a powerhouse of talent that drives our success. But we're not just about numbers - our commitment to innovation and embracing cultural diversity sets us apart from the rest.

At DHL, we believe in offering unparalleled opportunities for personal and professional growth, making us one of the most sought-after companies to work for. So, if you're someone who wants to be part of a team that's making a real difference in the world, then join us on this incredible journey. Get ready to embrace change, unleash your potential, and be a part of something extraordinary.

We have an exciting opportunity for a General Manager to run the warehousing and transport operation for our customers based onsite in Liverpool, managing the day-to-day operations and the strategic customer relationships.

If this sounds like a team you'd like to join … keep reading.

We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;

  • Take full leadership, operational and financial responsibility for managing a safe, efficient operational standards and profitable site for the organization and the customers. Maximize the contribution of the site departments and functions while balancing multiple and competing requirements.
  • Align Objectives & KPIs applicable to your team and consider how these have an impact on site results, including the required frequency for tracking them, how the results are calculated, and on which report they can find the results - including communication to new leaders on your team as part of the onboarding process.
  • Responsibility for recruiting and developing direct reports and managing performance within local guidelines and provide leadership for the sites in assessing potential, developing talent and succession planning.
  • Lead commercial reviews with the customer and develop customer relationships year-on-year to ensure customer retention and loyalty.
  • Align volume forecast with customer and review monthly resource planning with Operations Manager/Site Manager, developing a work strategy for next month / period, including peaks and valleys' seasons.
  • Ensure the site health and safety risks are analysed and understood and actions are in place to reduce or eliminate these risks, taking personal accountability for any risk mitigation project with a multiyear target completion time.

    • You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:

  • Previous experience in managing large scale logistic Operations, warehouse, and transport – Essential.
  • Previous experience working with Trade Unions – Essential.
  • Demonstratable understanding of closed and open book contracts.
  • Capability of planning, defining, and deploying strategic plans.
  • Ability to drive Standards within the operations, with the ability to influence internal and external stakeholders at all levels.

    • WHY CHOOSE US?

    As well as competitive pay rates, you will be entitled to an award winning range of benefits including:

  • Car Allowance or Company Car
  • Free confidential 24/7 GP Service
  • Hundreds of discounts (including Retail, Childcare + Gym)
  • Affordable loans & Enhanced Pension Scheme
  • 24/7 employee support service for you (+ family) with access to free counselling and much more:

    • OUR APPROACH TO DIVERSITY & INCLUSION

    We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging:

    BE AN ESSENTIAL PART OF EVERYDAY LIFE

    DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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