3rd Line Support

Basingstoke, England, gb

Job Description

Senior 3rd Line Support engineer required. Our client are a solution based company that focuses on delivering the correct technical solution for the client that integrates into their business and future operations. They provide IT services to over 190 hotels across the UK and well as Wi-Fi, CCTV, Phone systems, networking and many more. 

They are now looking for a experienced 3rd Line Engineer based from their Basingstoke office who can perform a mixture of on-site and remote IT. 

Position Overview

  • Taking responsibility for providing IT advice to a selection of our clients
  • Travelling out to sites when required
  • Overseeing new customers set ups and service evaluation
  • Log and resolve IT issues
  • Configuration & setup of Active Directory domain controllers with DHCP and DNS
  • Installing and configuring VMWare ESXi
  • Setting up Wi-Fi access points
  • Handling documentation when required

    • Position Requirements

  • Experience as a 3rd Line Engineer
  • Full UK Driving License
  • Knowledge in Active Directory, DHCP & DNS
  • VMWare knowledge 
  • Set up & deployment of Wi-Fi – not essential 
  • Office 365 & deployments
  • If you also have previous experience of IT Support to a hotel that would be great! – not essential

    • Position Remuneration

  • Monday to Friday 9:00am – 18:00pm 
  • Salary £34,000 – £42,000 (DOE)
  • 25 days holiday including bank holidays 
  • Pension Scheme
  • Being part of a positive, rewarding IT firm
  • Private medical cover
  • Training in many IT Systems, services and hardware
  • Two £50 amazon vouchers a month to the best employees
  • Team meals, away-days, happy staff
  • Parking on site

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