Part Time Parts Advisor

Haywards Heath, England, gb

Job Description

My client is a Main Car Dealership in Haywards Heath, they are currently looking for a Part-Time Parts Advisor

OBJECTIVES AND KEY TASKS:

  • To receive and identify stock and check goods from suppliers.
  • To ensure accurate identification of customer’s needs by means of parts catalogues and computer lists using Company and manufacturer systems.
  • To assist all dealership staff in parts identification and, if required, replacements.
  • To ensure that stock is only issued in accordance with policy regarding payment or charge.
  • To correctly locate items in warehouse.
  • To work as part of a team to achieve the target sales set.
  • To communicate clearly and politely both in person and on the telephone.
  • To attend manufacturers and Company Training Courses and familiarise with Office IT equipment and procedures.
  • To conduct all transactions with customers with the utmost courtesy.
  • To maintain a clean and tidy working environment. 
  • To reconcile takings daily.

    • Other duties as required as authorised, i.e. parts delivery, warehouse duties.

  • To inform Retail and Trade customers at the earliest opportunity of any delay when parts ordered.
  • To ensure the security of company property.
  • To maintain and comply with company regulations, specialist procedures and consumer legislation.
  • Implementation of discount structure as applicable.
  • To guard against unauthorised withdrawal from stock.
  • To inform Stock Control of any stock discrepancies at all times.
  • To care for stock control, plant and record systems.

    • ADMINISTRATION:

  • To ensure all paperwork, documentation and requisitions are properly recorded within the stock control, system.
  • To ensure that all credit sales are made to an authorised signatory or approved account.
  • To keep all parts catalogues, manufacturers lists, etc updated and tidy in either hard copy or on PC

    • COMMUNICATION:

  • To maintain good communications with all staff, Customers and Branches.
  • Maintain close relationships with the manufacturers, suppliers, statutory representatives and all other business related contacts.
  • To advise the Branch Manager and managers on all related matters of importance.
  • To ensure your supervisor is kept aware of stock movement.
  • To notify the Supervisor of any difference noted when inspecting incoming goods.
  • To maintain good helpful relationships with all customers and their representatives.
  • To assist in any sales marketing activity as required.
  • To ensure all transactions take place according to dealership policy.
  • To ensure security of all cash and cheques received.
  • All goods in checked for conformity with orders/ delivery notes.

    • Salary:  £14,950

    Department:  Parts

    Driver Licence Required:  No

    Working Hours:  8:00am to 1:00pm Monday to Friday, No Weekend

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