Health and Social Service Worker (AH-23-138)

Southport, England, gb

The Mobile Withdrawal Management Service (MWMS) is a program offered in Southern Health-Santé Sud (SH-SS) where the team will provide medically supported, non-residential withdrawal services and stabilization supports to clients. The program is for individuals 16 years and older for a period of 30 days.

Reporting to the Manager of Mental Health & Addictions – MWMS, the Health and Social Service Worker, (HSSW) works within the guidance of the Manager and Health & Social Service Coordinator, (HSSC) to provide assessment for a client’s physical and psychological status during intoxication, withdrawal and stabilization. This role includes the responsibility of supporting client care and services in accordance with Southern Health-Santé Sud’s Community Mental Health & Addictions program goals and service delivery models. Responsibilities include applying advanced clinical judgement, evidenced based practices, continuous quality improvement while enhancing client access and navigation to services, monitoring program indicators, client flow and desired outcomes. The incumbent will work as part of an interdisciplinary team to respond effectively to clients and families, within a recovery-oriented care approach, achieve continuous growth and engage in critical thinking. The Health and Social Service Worker will have the capacity to work in other program areas as required in the community providing intake and assessment, individual counselling, referrals, case management, group counselling and educational sessions to both the addictions team and RAAM clinic, including cross coverage of both.

The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud.

Qualifications

  • Core Addiction Practices certificate or have an equivalent education and training in substance use
  • Undergraduate degree in the social sciences or other equivalent experience with at least two (2) years direct counselling experience
  • Applied Counselling Certificate considered an asset
  • Thorough understanding of issues related to addictions
  • Certificate in Applied Suicide Intervention Skills Training (ASIST)
  • interviewing and hope-inducing strategies
  • Knowledge of recovery principles in the treatment of substance use disorders
  • Knowledge and understanding of co-occurring mental health and substance use disorders
  • Knowledge of mental health self-help and client and family engagement in mental health treatment
  • Knowledge of community, mental health and substance use system resources to enable the transfer care of clients to alternate services as required based on client’s clinical needs
  • Knowledge of the complexities of clinical work and various client populations, as well as the issues faced by caregivers and other service systems
  • Knowledge of relevant legislation and standards in Manitoba i.e. Personal Health Information Act, Mental Health Act and others as specified by Southern Health-Santé Sud and program area
  • Proficiency with MS Office suite of programs and other technological applications (i.e. telehealth, and virtual platforms)
  • Minimum of two (2) years’ experience working in substance use and mental health which may include working with clients with complex needs, substance use/dependence and complex behaviors in the last five (5) years
  • Thorough understanding of issues related to addictions
  • Team leadership experience and the ability to create a space where all opinions are valued and people are free to share
  • Other suitable combinations of education and experience may be considered
  • Demonstrated ability to work with clients and their families with serious and persistent substance use, mental disorders or both
  • Demonstrated ability to problem solve in complex situations and effectively manage rapidly changing situations with strong decision-making abilities
  • Demonstrated ability to participate in a high volume of daily/weekly travel throughout the region
  • Demonstrated competence in risk and clinical assessment
  • Demonstrated written and oral communication skills
  • Demonstrated computer literacy in software programs
  • Demonstrated ability to prioritize in a changing environment
  • Demonstrated ability to work collaboratively within a multi-disciplinary team and across service sectors
  • Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required
  • Proficiency of both official languages is essential for target and designated bilingual positions
  • Demonstrated ability to meet the physical and mental demands of the job
  • Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums
  • Good work and attendance record

    • Conditions of Employment

  • Requires a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00

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