Group Marketplace Account Executive
Urmston, England, gb
Are you a highly numerate Digital Trading professional with experience of delivering significant change to drive brand retention?
Looking for a role where you can take responsibility for ensuring strong account health is maintained across all Marketplaces including Amazon 1P, through regular communication internally and externally with core stakeholders, management of the new season launch process, as well as the successful launch of new marketplaces (globally) and optimising all DTC accounts?
Are you technically skilled across Analytics/BI systems e.g. PowerBI, Google Data Studio?
If so, we have an opportunity for a Group Marketplace Account Executive to join our Digital Team here at Regatta!
The Impact you will have in this role is:
Long-term (and rationalised) marketplace roadmap, based on clear strategic tiering and prioritisation, to maximise sales and profit growth and drive efficiency through scalability.
Regular and deep analytical performance insight, tailored to each marketplace platform, to identify new/broader commercial opportunities and to optimise trading and operational performance.
Optimised product and content plans, which amplify marketplace product visibility and customer engagement to drive marketplace traffic, conversion, revenue and profitability.
Strong, long-standing partnerships with priority marketplaces, built on forming strong relationships with both commercial and operational teams for all marketplace platforms.
Robust operational process defined and embedded, with a clear roadmap of service improvements in place, collaborating with both Customer Experience and Logistics teams to deliver and optimise.
Clear measurement of service levels across priority marketplaces, including capturing and addressing customer sentiment and feedback through the appropriate platform/channel to maximise retention.
New and innovative marketplace tools and techniques embedded with the Digital team, which improve internal processes, to drive consumer engagement and experience across all marketplaces.
Inspired, passionate and growing Marketplace team, which is well organised and motivated, with clear development and succession plans in place and strong coaching and training opportunities.
Close working relationships with Digital, Wholesale, Retail, Finance, Logistics, Finance and Customer Experience teams to deliver cross-functional initiatives and improvements.
Compliance and adherence to consumer and data protection policies, managing marketplace consumer data and mitigating risk where applicable, aligned to the Group’s GDPR procedures.
A full job description outlining all deliverables and requirements for the above can be found attached to the advert on our careers page.
As our future Group Marketplace Account Executive, you will have:
Strong Digital trading experience in a similar fast-paced commercial environment and industry.
Highly numerate, with experience utilising large & complex data.
High appreciation for consumer experience, including experience of delivering significant change to drive brand retention.
Experienced in third party stakeholder management in influencing and negotiating. Accountable experience of ‘owning’ a digital trade plan and delivering tangible profitable growth, including sales and margin planning.
Experience with financial and operational forecasting.
Experience in complying to General Data Protection Regulation (GDPR).
Knowledge of relevant international eCommerce regulations e.g. customs/import tax.
Knowledge of Product & stock management systems e.g. ERP, Microsoft Dynamics, Amazon Portals
Analytics / BI systems e.g. Google Data Studio, Power BI.
Microsoft OneDrive (Excel).
We can offer you:
Discretionary profit share bonus
Pension
Staff discounts
Access to company benefits website
24 days annual leave + 8 bank holidays
An extra day of annual leave for every 3 years' service up to an additional 3
Enhanced Maternity & Paternity scheme after 2 years' service
Birthday hours
Company walks
State of the art Head Office
A paid day off for volunteering
Free parking
Subsidised canteen and Starbucks
Cycle to work scheme
Discounted gym membership
Fitness suite with options including Yoga and Bootcamp classes
Shower facilities including hairdryers and straighteners
Our Regatta Family:
The Regatta Group supplies quality outdoor clothing and accessories through our 3 great brands - Regatta, Craghoppers and Dare2b - whether exploring the Amazon rainforest, walking your dog in the local park or cycling the Tour de France, we have what you need.
It’s a friendly, supportive family business – a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate.
The thing we all have in common, is that we share the same core values of Great Relationships and Entrepreneurial Spirit.
Our investment in the environment:
Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in!