We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.

Portsmouth Water is excited to offer an excellent opportunity for a Production Operations Team Leader to join our well-respected Production Department.

In this vital role, you'll lead a dedicated team responsible for the operation, control, and monitoring of our production assets, ensuring the delivery of safe, high-quality drinking water.

You’ll also oversee risk assessments, equipment maintenance, and help optimise treatment processes to balance water quality with cost efficiency. We're looking for someone who’s passionate about great service, detail-oriented, and ready to take accountability while working collaboratively across teams. If you thrive in a dynamic environment and want to make a real impact in the water industry, we’d love to hear from you!

What will you be doing?
Key Responsibilities

• Ensuring all work is undertaken to a high standard of safety and technical quality.
• Ensuring generic and specific method statements, work procedures, and safety instructions are followed.
• Providing input and feedback on minor non-routine operational activities of other changes, as required.
• Monitoring performance through effective performance management, giving team members clear direction, support and guidance on their areas of responsibility.
• Ensure that Health & Safety procedures and processes are followed including the Management of Risk Assessments, Control of Substances Hazardous to Health (COSHH) assessments, internal inspections and audits and any other Control Measures.
• Conducting regular 1-1’s with direct reports, absence reviews and any other associated meetings to support ongoing effective performance management of the team.
• Gives input to the Employee Performance Development Review process, identifying training gaps, offering or allocating mentoring and further support as required.
• Ensure vehicles, plant and equipment remain in adequate condition and report any defects to the Production Supervisor.
• Ensuring optimisation of the treatment processes, balancing water quality against cost (energy and chemical usage).
• Ensure that the Planned Maintenance Procedures for Production Operational tasks are maintained and reviewed according so to satisfy regulatory requirements.
• Ensure the delivery of agreed programs of planned work to an agreed timeline, taking appropriate action to address any slippage.
• Ensure all Storage and Production assets are operated efficiently.
• Ensure sufficient cover for the out of hours standby rota at all times.

What do you need?
Skills, Qualifications & Competencies

• Industry water operations related qualification, e.g., CABWI Level 3 or 4 in Water Treatment.
• Systems based skills and a willingness to learn new technologies
• Proven experience and a practical understanding of water treatment processes or water industry exposure
• Supervisory qualification, level 3 and/or previous leadership experience and a willingness to undertake relevant training to upskill in this area.
• IOSH Managing Safely or equivalent practical understanding and experience.
• A to C or Level 4 and above, GCSE English, Maths and ideally a science-based subject.
• Knowledge of chemical handling and basic hydraulic principles.
• Experience of working with Human Machine Interface (HMI)/touch screen devices
• Computer and smart phone literate
• Full UK Driving licence (you will be required to undertake our driver assessment).

We recognise people want to work in a variety of different ways, this means we are happy to consider flexible working arrangements. Please talk to us at the interview about the flexibility you may want.

We support equality, diversity and inclusion and encourage applications from all sections of society. The Company has a responsibility to ensure that all employees are eligible to work and live in the UK.

Due to the high volume of applications received we are unable to respond to unsuccessful candidates. If your application is of interest to us, we will normally contact you within 4 weeks of receiving your application.