Real Life Options is a registered charity offering creative, dynamic and person-centred services. We provide a range of individualised support to people living in shared supported living properties and individual tenancies, delivering over 2,000 hours of support across Glasgow per week.
The Role
As the Service Locality service manager you will be the registered manager responsible for the overall management of a number of services within the Glenwood area, ensuring regulatory and contractual compliance requirements are met, and where possible exceeded whilst driving the continued development and delivery of cost-effective, innovative and truly person-centred support.
Main Duties and Responsibilities:
Service Delivery
To take overall responsibility for best practice in person centred support delivery, and to ensure the delivery of services and support which enhances the lives of the individuals we support.
To continue to explore, develop and ensure delivery of increasingly cost-effective, flexible, innovative and support which meets individual needs, including those who have an Individual or Personal Budget
To be responsible for the development, implementation and maintenance of Business and Workforce Development Plans that ensure regulatory and organisational compliance and match the aspirations of the people who use our services
To ensure that every service user has an up to date person centred plan and person-centred risk assessments in place, and that these are regularly reviewed through a person-centred review process
To ensure that staff and resources in local areas are deployed in ways that best assist the people we support to achieve the outcomes in their plans
To promote good professional relationships between a range of people involved with the service user and to ensure that they all work positively together in the service users’ interest
Performance and Risk Management
To ensure performance across areas of managerial responsibility and exceed where possible organisational, regulatory and contractual requirements and expectations
To be responsible for and support the on-going development and implementation of a robust performance monitoring and management system within areas of managerial responsibility
To ensure that there are appropriate and up to date Risk Management Plans and Business Continuity Plans in place for all services within areas of managerial responsibility
To provide accurate performance information to the Head of Operations Scotland, Director of Operations Scotland, the Senior Leadership Team, and the Leadership Team as required
To ensure that the requirements and responsibilities as detailed within the Health and Safety Policy are adhered to
Development – Organisational and Professional
To work with the Head of Operations and the Business Proposition Team to develop relationships with commissioners and work with peer service managers to seek opportunities for potential business growth
To participate in the implementation and monitoring of Real Life Options’ Organisational Strategy for their area of managerial responsibility
To actively develop personal and professional knowledge and skills which will enhance the post holder’s abilities to deliver the required outcomes
To actively foster effective working relationships with partner organisations to benchmark best practice and work on joint projects / joint ventures for mutual business benefit
You will have:
S/NVQ Level 3 (in both management and care) or equivalent
Minimum 2 years supervisory/management experience within a relevant care setting
Significant operational management experience in health, social services or independent sector including experience of people, financial and budget management
A track record of working within services for people with learning disabilities
Excellent communication and organisational skills
Leadership qualities
IT literate
Ability to lead and motivate a team and provide a clear sense of direction
Person centred planning
SSSC Registered
Real Life Options offers flexible employment opportunities. This role will include days, evenings, nights, weekends and there will be an expectation to cover on-call duties at times.
Benefits and Rewards
At Real Life Options we treat our people with the same respect, care and consideration that we show to the people we support. Not only do we provide competitive rates of pay, a great place to work and great job satisfaction, our additional benefits include:
Accredited training giving you the knowledge and skills to deliver a first rate job
Access to training bursaries
A minimum of 33-days paid holiday a year, including bank holidays (pro-rata for part time staff)
An employer contributory pension scheme
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
Life cover 2 x Annual Salary
Refer a Friend Incentive £250 Bonus (terms and conditions apply)
A financial wellbeing scheme
A reward gateway with access to discounted goods and services
Recognition Initiatives
The chance to make a real difference in people’s lives
Cycle to Work Scheme
We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are: Respect – Honesty – Responsibility – Excellence
If you can circle 6 or more of the skills below, then you could be the person we are looking for:
Fleet Manager Glasgow Location: Glasgow, Scotland Employment Type: Full-Time, Permanent Our client is a dynamic civil engineering contractor based in Glasgow, delivering a wide range of services from infrastructure and multi-utility installation to operating their own quarries.
Join the World's Leading Pizza Delivery Company
You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service
What success looks like:
Are
SAUR UK has a proud and rich history of UK operations. Today our work is primarily in Glasgow where Saur operates the Wastewater Treatment Works in Dalmuir on behalf of Scottish Water, Scotland's national water and wastewater provider. We're currently hiring a Electrical Technici
My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need
A large UK cable supplier is seeking a Transport Manager to manage a fleet of varying-sized vehicles and help improve business growth. The Transport Manager will have previous experience working in a similar position and have experience in multi-drop distribution. In addition, th
Receive new Manager jobs in Glasgow daily
Receive new Manager jobs in Glasgow daily
Leave us your email address and we'll send you the best new matching jobs.
Didn't find what you were looking for? Let us do the searching for you!
Tell us what you're looking for and we'll send you the best new matching jobs.
Get the latest jobs fast!
Leave us your email address and we'll send you the best new matching jobs.