We are looking to recruit an experienced and professional Traffic Planner at our Head Office in Fareham, Hampshire. Candidates must have the skills and competencies to successfully plan, schedule, and route the driver’s work and liaise with them during their working day, whilst providing an excellent customer service.
The role of Traffic Planner involves the following main key tasks:
preparing the driver’s daily work sheets
arranging daily driver allocation to vehicles suited to their abilities
ensuring vehicles are routed and operated effectively and efficiently
liaising with the depots to ensure stock levels of incoming and outgoing material/skips/ready mixed concrete are maintained, shipped, and delivered to customers on time and as efficiently as possible
communicating and liaising with the drivers throughout the working day
resolving any driver problems or queries as and when they arise
rescheduling work as necessary to cover driver absence or vehicle breakdowns
registering and arranging delivery/collection of asbestos related jobs
implementing the Tructyre/Service Centre Wheel Removal process
following the weekly maintenance instructions from the Transport department to ensure ‘O’ licence compliance
maintaining control of the outstanding container report (ie contact cash customers who have had a container for over 2 weeks to arrange collection)
dealing with any customer queries or problems
taking and processing customer orders on the ISYS/Weighsoft system
liaising with the Sales Advisors, Sales Office Manager, Transport & Plant Manager, Assistant Transport Manager, Driver Foremen/Trainers, and Operations Managers
ensuring the traffic office operation is run efficiently and effectively
ensuring compliance with all current and impending legislation
general office administration and supporting other members of the team.
The Ideal Traffic Planner
excellent interpersonal skills and telephone manner – being friendly, polite, and professional at all times
good geographical knowledge and understanding of the routing process
good attention to detail to ensure accuracy of information
good organisation, communication, and IT skills
ability to multi-task and use own initiative
working knowledge of ISYS/Weighsoft or a similar system
experience of working within a busy and fast paced environment
ability to remain calm and patient when under pressure
reliable, flexible and adaptable
positive, motivated, conscientious, and pro-active.
Reward
Salary £37,711 pa
25 days holiday, plus 8 bank holidays in a full holiday year (calculated on a pro rata basis), increasing to 27 days holiday plus bank holidays after 5 years’ service, and to 30 days holiday plus bank holidays after 10 years’ service
Benefits
Workplace pension scheme
Death in Service Life Cover (after 1 year’s service)
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