Clinical Laboratory Service Engineer

West Midlands, England, gb

Reference OTRDG160524b Products Laboratory IVD Diagnostics Equipment Customers NHS Laboratories Location West Midlands Package £49,700 basic, fully competent, Bonus 12% of Salary, Car or £7200 allowance, Group Income Protection, Employee Assistance Programme, Pension, Life Assurance, Benefit Funding

​​​​​​The Company: 

  • A market leading diagnostics company. 

  • Global business 

  • A progressive, high-tech healthcare business. 

  • Invest in their staff. 

  • Offer career progression opportunities. 

    • The Role of the Clinical Pathology Laboratory Service Engineer 

  • Field Service Engineer and customer support role, covering 3 NHS sites across Shrewsbury and Telford areas 

  • Attending to installations, breakdowns, repair and PPM. 

  • Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio 

  • Covering the clinical chemistry portfolio 

  • Full product and training provided 

    • Benefits of the Clinical Pathology Laboratory Service Engineer 

  • £49,700 basic, fully competent

  • Bonus 12% of Salary

  • Car or £7200 allowance

  • Group Income Protection

  • Employee Assistance Programme

  • Pension, Life Assurance

  • Benefit Funding 

    • The Ideal Person for the Clinical Pathology Laboratory Service Engineer 

  • Must have an engineering qualification 

  • Ideally you will have clinical pathology laboratory experience but not essential 

  • An ambitious and motivated, qualified field service professional with experience of high-value capital equipment 

  • You will have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge 

  • A logical and process-driven mindset driven & ability to manage personal time

  • Disciplined to deliver service support in line with service KPIs

  • Quick learner with innovative and continual improvement mind-set

  • Experience of “on-site” customer-facing engineering support 

  • Proven track record of troubleshooting experience

  • Good working knowledge of electronics, electro-mechanical systems and information technology 

  • Knowledge of Customer Relationship Management

  • A valid driver’s license and indefinite rights of working in the UK are required 

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