Senior Operations Manager

Wellesbourne, England, gb

JOB DESCRIPTION

While logistics is at the heart of what we do, it's our incredible team that truly makes us shine. With a global workforce spanning over 500,000 members across 220 countries, we've assembled a powerhouse of talent that drives our success. But we're not just about numbers - our commitment to innovation and embracing cultural diversity sets us apart from the rest.

At DHL, we believe in offering unparalleled opportunities for personal and professional growth, making us one of the most sought-after companies to work for. So, if you're someone who wants to be part of a team that's making a real difference in the world, then join us on this incredible journey. Get ready to embrace change, unleash your potential, and be a part of something extraordinary.

We have an exciting opportunity for a Senior Operations Manager at Wellesbourne, working within our Manufacturing Logistics sector.

If this sounds like a team you'd like to join … keep reading.

We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;

  • Take full responsibility for managing and running a safe operation and driving a Safety First Culture with all individuals on site by applying and improving the Safety Standards.
  • Align Objectives & KPIs applicable to your team and consider how these have an impact on site results, including the required frequency for tracking them, how the results are calculated, and on which report they can find the results - including communication to new leaders on your team as part of the onboarding process.
  • Align the Roles & Responsibilities applicable to your team and ensure they are trained and prepared to carry out the required activities.
  • Align volume forecast with customer and review monthly resource planning with Operations Managers, developing a work strategy for next month / period, including peaks and valleys' seasons.
  • Promote the continuous improvement culture and sustainability of the program with operations managers and their teams, focusing on engagement and development.

    • You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:

  • Previous experience in managing an Operations/Warehouse – Essential.
  • Ability to develop and deploy medium and long-term resource plans for the site.
  • Leadership skills, experience in managing several reporting layers below.
  • Ability to influence, communication, presentation skills and ability to drive standards within the operation.
  • Sound understanding and experience of operational processes.

    • WHY CHOOSE US?

    As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

  • Access to the DHL Company car scheme or car allowance
  • Free confidential 24/7 GP Service
  • Hundreds of discounts (including Retail, Childcare + Gym)
  • Affordable loans & Enhanced Pension Scheme
  • 24/7 employee support service for you (+ family) with access to free counselling and much more:

    • OUR APPROACH TO DIVERSITY & INCLUSION

    We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging:

    BE AN ESSENTIAL PART OF EVERYDAY LIFE

    DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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