To develop effective transport plans and control resources ensuring customer and business requirements are achieved while complying with legal responsibilities. To manage the sourcing and booking of vehicles in line with company procedures.
We are keen to train and reward an ambitious candidate who is looking to have a career in this fast-paced industry.
Responsibilities & Objectives
Ensure the effective use of our vehicles and drivers
Negotiate prices with subcontracted drivers
Effectively manage drivers through on-going communication, supplemented by the use of navigation analysis screen
Ensure that the internal tracking system housekeeping is completed to the required standards
Understand and achieve specific targets regarding required margin, costs per mile and vehicle utilisation
Review allocated customers making sure that work is planned to time and correct equipment is efficiently utilised
Constantly communicate with customer services and drivers to ensure customer KPI targets are achieved and maintained
Have a working knowledge of the UK highway network and relevant highway standards
Work to deadlines and work independently when required
Communicate effectively and professionally with all levels of staff and clients
Flexible approach required to cover on-call rota system
Statutory Duties
Co-operate with your employer to enable any legal obligations to be complied with
Do not undertake or request others to undertake any works for which you/they do not hold the required competency or authority to undertake.
Interfaces
Internal
Liaise with General Manager, Customer Service Advisors, Traffic Manager and other employees at all levels within the Company, compliance to HSE legislation and Company objectives.
External
Customers
Suppliers / Drivers
Contractors
Technical skills
IT Literate, including Microsoft Word, Excel, Outlook
Good geographical knowledge and postcodes of the UK
Business skills
Professional and confident manner
Excellent Communicator
Excellent customer service skills
Must have excellent attention to detail
Ability to work within a team and under own initiative
Good organisational skills
Ability to work well under pressure, in this time sensitive environment
Excellent literacy and numeracy skills
Report writing
About Speedy Freight
Speedy Freight operates nearly 60 franchised depots across the UK. Its network of dedicated courier services means urgent, or sensitive freight can be collected within 60 minutes of booking and delivered anywhere in the UK or Europe. We are used by people who need to get important deliveries from A to B as quickly and securely as possible, and we offer an immediate and dedicated service. We move any size or shape of product, and we have access to a fleet of 4,000 vehicles ranging from full-weight artics to car-derived vans. A 24/7 business, 365 days of the year, Speedy Freight delivers, whatever to wherever – your local partner with a national reach. We’re there.
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