Administrative Assistant

Ferndown, England, gb

Detailed job description

and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact

Person specification

Education & Qualifications

Essential criteria

  • Good all-round education
  • Pathways trained, or working towards (must also be able to meet minimum threshold of 200 calls per month, required to maintain proficiency in Pathways)

    • Previous Experience

    Essential criteria

  • Experience with dealing with the General Public
  • Experience using a telephone as a regular means of communication in a work environment.
  • Supervisory experience

    • Desirable criteria

  • Experience in working in the voluntary or health sector

    • Skills, Knowledge, Abilities

    Essential criteria

  • Word Processing and IT skills
  • Geographical knowledge of Trust area.

    • Desirable criteria

  • Knowledge of First Aid
  • Basic knowledge of anatomy

    • Personal Qualities/attributes

    Essential criteria

  • Good quality application - complete, legible, good spelling and grammar.
  • Ability to work shifts 24/7
  • Committed to continuous professional development and personal growth
  • Committed to the values based principles of high quality patient care to include; compassion; care; competence; communication; courage and commitment in all aspects of service delivery

    • Desirable criteria

  • Car driver with access to own transport

    • Additional Requirements

    Essential criteria

  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

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