Tudor Employment Agency are currently recruiting for an Operations Supervisor for our prestigious client based in Edinburgh.
Our client is the UK’s largest delivery network, with more than 100 locations nationwide.
Job Summary: To effectively supervise and maintain the efficient running of the day-to-day Driver and Warehouse operations.
Duties will include:
To supervise the operation of the depot, ensuring the morning and/or the evening parcel sort routine is accomplished effectively, efficiently and to a high standard
To act as member of the depot management team, including line management of the Drivers, and Warehouse teams, with shared responsibility to inspire and lead the team
In the AM Operation you will deliver the route planning of scheduled deliveries taking into account relevant timeframes, post-code groupings, vehicle weight restrictions and customer collections
In the PM Operation you will ensure that all collections are issued to the correct routes, and completed effectively within the time scales
Issue training to the driver and warehouse teams as required, i.e. when SOP’s are updated or issued, systems training, and any new starter inductions including employed and agency/sub-contractor
Monitor and track KPI’s relevant to the driver and warehouse group, ensuring that any actions needed are taken and followed up on
Ensure full compliance with transport and maintenance schedules including planned and adhoc/unplanned matters i.e. breakdowns/accidents
Complete and investigate any internal matters as required i.e. accident investigation, employee matters, or security matters
Complete all driver and warehouse reports accurately and on time
Work closely with the team to ensure that Health and Safety is maintained as a priority in all tasks
Ensure the warehouse is clear and tidy at all times
To carry out stock and inventory control
To load and unload various size vehicles with forklift trucks
Act as a key holder for the depot, which will include opening up and locking up of the depot on your relevant shift
Skills / Knowledge & Experience:
Basic understanding of planning and organisation
A well-developed attention to detail
Ability to work with little supervision and track multiple processes
Strong IT skills including Microsoft packages (Excel, Word) and a knowledge or ability to work with in-house bespoke software
Excellent communication and interpersonal skills
Experience of supervising and leading a team
Understanding of Health and Safety in a Warehouse environment
Knowledge of the distribution/parcel or logistics industry
Customer service experience, understanding the difference between good and great service
Previous experience relating to transport, including regulations and legislation
Knowledge of the geographical area and delivery postcodes of the Edinburgh depot
Valid FLT Counterbalance Licence (internal training will be provided in the absence of this)
Hours of Work: Monday to Friday rotating shifts (AM Shift: 5am – 2pm / PM Shift: 12pm – 7pm)
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Role: Delivery & Installations Driver - Self Employed
Hours: Full Time - Monday to Saturday
Start Date: ASAP
Contract: Indefinite
Location: Edinburgh & surrounding
OVERVIEW
What We’re Looking For
We are seeking a reliable and customer-focused Delivery & I
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